DIA, FIA, EPL/EVPL, VPLS

Business &
Wholesale Services

Enterprise and carrier services on top of your transport.

Productised service catalog and delivery process for enterprise and carrier customers: Internet access, Ethernet services and VPNs.

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What we do

  • Service catalog design: DIA, FIA, EPL, EVPL, VPLS, L3VPN, IP transit
  • End-to-end workflows: qualification, design, provisioning, handover, decommissioning
  • Standard technical templates per access type and vendor
  • Multi-tenant wholesale and partner services
  • Operational guidelines for changes, upgrades and incident handling
What we do
Lifecycle

Lifecycle

  • Design: reference architectures and service definitions
  • Build: provisioning tooling, documentation, acceptance testing
  • Operate: steady-state processes, SLA monitoring, fault resolution
  • Migrate: customer migrations between products, PoPs or vendors

Vendors and Tech

Vendor logo
Cisco
Arista Networks

MPLS/VPN platforms

BRAS/BNG

Metro Ethernet

Provisioning and inventory systems

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Plan the next wave

Schedule time with Mikkena engineering leadership to map out your telecom or data center roadmap.

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Resources & playbooks

  • Zero-outage migration methodology
  • EVPN spine-leaf reference guide
  • 24/7 ENOC operations checklist
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